Introducing the AI-Powered Queue Management Workspace

Zonify.ai has launched a new Queue Management workspace, aimed at helping retailers better understand and manage customer flow in Point-of-Sale areas.

The module provides simple, real-time insights using existing surveillance cameras to support informed day-to-day decisions.

Key capabilities include:

• Measuring total and average waiting times across hours and days.
• Identifying inefficiencies such as queue abandonment or walkaways.
• Analyzing customer demographics and shopping patterns at checkout.
• Supporting staffing decisions based on real demand patterns.

This release is part of a broader focus on turning physical space into measurable and manageable assets, with tools designed for easy onboarding and scalable adaptation.